Skip to content
USPS is following strategies and measures recommended by the CDC and public health departments. Learn More
Home Shipping Shipping & Returns

Lower Return Rates with a Data-Driven Approach

Audio - 13 Min. -

Retailers are constantly angling for new ways to reduce return rates. What if data held the answer? Listen as journalist Richard Paul and USPS' Jay Smith discuss how data can help refine your return process.

...

Tune in to learn the benefits of return-data collection and the importance of gathering customer and product-specific data. Then get a big-picture view of what it takes to create a data collection process for your company.

Unlock
Exclusive Content

See the full piece by filling out the form. All fields marked * are required.
A USPS® consultant can contact me about growing my business. Your information will be securely stored and never shared with third parties.

Personal Information

Contact Information

On average, how many packages or envelopes do you ship daily?

How much of your current shipping business are you doing with USPS?

How often does your company send advertising mail?

How much do you spend annually on Marketing/Advertising?

Footnotes

  1. [1]"2015 Consumer Returns in the Retail Industry," National Retail Federation, 2015.
  2. [2]"Taming Big Data: How Actionable Repair Data Can Improve Quality, Customer Satisfaction and Profitability," Renova Technology, SlideShare, 2014.
  3. [3]Ibid.
  4. [4]Ibid.
  5. [5]Thomas C. Redman, "How to Repair Your Data," September 27, 2012.

Related Content